Privacy Policy

Metal World operates this online store and website, including all information, content, features, tools, products, and services associated with it, to provide a premium shopping experience for our customers (the "Services").

This Privacy Policy explains how your personal information is collected, used, and disclosed when you visit the site, use the Services, complete a purchase or other transaction, or when you contact us.

In the event of any conflict between the Terms of Use and this Policy, the provisions of the Privacy Policy shall prevail regarding the collection, processing, and disclosure of personal information.

Please read this Policy carefully. By using the Services, you acknowledge that you have read the Privacy Policy and understand how your personal information is collected, used, and shared.

Personal Information We Collect

Personal information refers to any information that can identify you or can be linked to you directly or indirectly. It does not include information that has been anonymized or aggregated so that it cannot be linked to any individual. We may collect or process the following information:

• Contact Information: Name, address, billing address, shipping address, phone number, email.
• Financial Information: Credit or debit card details, financial account information, payment data, transaction details, payment confirmations.
• Account Information: Username, password, security questions, preferences, and settings.
• Transaction Information: Products you view, products added to cart, favorites list, purchases, returns, exchanges, cancellations, past order history.
• Communications: Any information you send us when contacting customer service or via email.
• Device Information: Device type, browser type, IP address, network information, unique device identifiers.
• Usage Information: How you use the site, pages you visit, browsing duration, how you interact with the Services.

Sources of Information Collection

We may collect your personal information through:

• Information you provide directly to us when creating an account, placing an order, or contacting us.
• Information collected automatically while using the site via cookies and similar technologies.
• Service providers working on our behalf.
• Our partners or other third parties in accordance with the law.

How We Use Personal Information

We use your personal information for the following purposes:

Sharing Personal Information

We may disclose your information in the following cases:

• With service providers such as electronic payment companies, shipping companies, hosting services, analytics services, and technical support.
• With our marketing partners to deliver customized ads.
• Upon your consent to share data with a third party.
• With our affiliates.
• During a merger, acquisition, or restructuring.
• If required by law.

Third-Party Links

The site may contain links to other websites that we do not own or operate. We are not responsible for the privacy policies or content on those sites. We recommend reviewing the privacy policy of every site you visit.

Children's Privacy

Our services are not directed at children, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child, it will be deleted immediately.

Data Protection and Retention

We take appropriate security measures to protect your data, but no method of transmission or electronic storage is 100% secure. Information is retained as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

According to the laws applicable in your country of residence, you may have the following rights:

• Right to access your data.
• Right to request deletion of your data.
• Right to correct inaccurate data.
• Right to transfer data.
• Right to object to certain processing operations.
• Right to opt-out of marketing communications.

You can exercise these rights by contacting us.

Non-Discrimination, Complaints, and Data Transfer

We will not discriminate against any user for exercising their data protection rights. If you have any complaint regarding how your personal data is processed, please contact us. Your personal data may be transferred, stored, or processed outside your country of residence, adhering to appropriate legal safeguards for data protection.

Changes to Privacy Policy

We may update our privacy policy from time to time to comply with legal or operational changes. The updated version will be posted on this page with the last updated date.